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Habitation door failing to lock with key fob

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Habitation door failing to lock with key fob  Empty Habitation door failing to lock with key fob

Post by Kay Sun May 21, 2023 12:24 pm

Dear AS owners today I have discovered that our habitation door is failing to lock with the key fob again! This happened last September and the door locking mechanism was replaced. We have tried the re-synch suggestions we have read on this forum but none have been successful in getting the habitation door to lock with the key fob. Anymore suggestions please?  (We collected the motorhome from the AS factory yesterday after having a stress fracture fixed. We pressed the fob saw the step go in and did not check the door had actually locked. AS allowed us to collect the motorhome on a Saturday when the factory is closed from a security man. AS had failed to replace the sealant they had removed at the back of the worktop, so I would advise all future collectors of their motorhomes to collect when the factory is open.)
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Habitation door failing to lock with key fob  Empty Habitation door lock

Post by Ready to go Sun May 21, 2023 12:45 pm

I think I had a similar experience a few weeks ago.
However, I found that by unlocking all doors (front and back) and then pressing the central button on the key fob, they all locked again as they should.
Hope this might help...
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Habitation door failing to lock with key fob  Empty Re: Habitation door failing to lock with key fob

Post by Mids Sun May 21, 2023 3:05 pm

No unfortunately  that did not work
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Post by Caslon Sun May 21, 2023 4:41 pm

If AS used the key rather than the fob, you may find the lock is not in the right position after using the key, so using the fob will not lock it.
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Habitation door failing to lock with key fob  Empty Re: Habitation door failing to lock with key fob

Post by Caraman Sun May 21, 2023 6:16 pm

I've had this problem for several months.  I've tried everything.  I can hear the mechanism clicking inside the habitation door when lock and unlock are pressed on the central locking fob.  I'm itching to take the door apart to I can inspect the internal mechanism but I don't know how to do it.  My habitation service is due soon when I will ask the technician for ideas.
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Habitation door failing to lock with key fob  Empty Re: Habitation door failing to lock with key fob

Post by Mids Sun May 21, 2023 6:53 pm

Hi Caslon do you  know what the right position  would be?
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Post by PLOUGHLIN Sun May 21, 2023 7:01 pm

On mine it is vertical, ie mid way between lock and unlock.

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Habitation door failing to lock with key fob  Empty Re: Habitation door failing to lock with key fob

Post by Mids Sun May 21, 2023 7:10 pm

Thanks that is where mine is .so must be a  fault with the actual  lock?
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Post by Caslon Sun May 21, 2023 7:34 pm

would you believe it, it is now happening to me, will lock by the key and will unlock by the fob.
now trying to remember how I fixed it
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Post by Mids Sun May 21, 2023 7:38 pm

If you do please let me know
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Habitation door failing to lock with key fob  Empty Re: Habitation door failing to lock with key fob

Post by petermcd Mon May 22, 2023 9:51 am

We had this issue on our new Broadway. Re-sequencing did work for a while but problem reappeared. Have not got around to dismantling but find it works ok every time if I press the internal handle ‘in’ when exiting the van and closing the door.
A proper solution is on my ‘to do’ list.
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Post by petermcd Mon May 22, 2023 10:22 am

On re-reading my posting it seems poorly described :-

1.   Exit van
2.   Before closing hab.door press internal handle ‘in’
3.   Close door firmly
4.   Lock van using key fob 

Works every time for us.

Peter M

PS I always double click the lock button of fob to ‘deadlock’ van …. do this on my car too.
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Post by Caraman Mon May 22, 2023 12:05 pm

I've just tried this and it doesn't work for me.  When I press the internal handle in, it doesn't go very far in and certainly not as far in as it goes when locking the closed hab door from the inside the van.  When I lock it from the inside and try and use the fob to unlock, the internal handle moves out a bit but not enough to allow the door to be opened from the outside without using the key.
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Habitation door failing to lock with key fob  Empty Re: Habitation door failing to lock with key fob

Post by KMRTOPAZ Wed May 24, 2023 10:36 pm

Try cleaning the electrical contacts found on the edge of the door and on the matching position on the door opening frame. Then a very thin smear of Vaseline (a conductive grease) on both.
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Habitation door failing to lock with key fob  Empty Re: Habitation door failing to lock with key fob

Post by Caraman Thu May 25, 2023 6:46 am

KMRTOPAZ wrote:Try cleaning the electrical contacts found on the edge of the door and on the matching position on the door opening frame. Then a very thin smear of Vaseline (a conductive grease) on both.
Keith
I did that the first time the Metallarte habitation door central locking stopped working, which was about 3 years ago, and it did the trick.  The fault I have now is different.  Power is definitely reaching the door as I can clearly hear the mechanism clicking inside the door but its not locking or unlocking it.  It's been like it now for several months.  This is why I want to get at the mechanism inside the door to see what the problem is but I can't see how to remove the door panel to gain access to it.  When my habitation service is done in a couple of weeks I will ask about it.
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Post by Mids Thu May 25, 2023 9:56 am

Been told by autosleeper  that  on all new vans the habitation  door has to be locked with the key. As they  have realised  that  they get many people  reporting a fault with the key fob not locking  the habitation  door.
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Habitation door failing to lock with key fob  Empty Re: Habitation door failing to lock with key fob

Post by Caraman Thu May 25, 2023 10:50 am

Mids wrote:Been told by autosleeper  that  on all new vans the habitation  door has to be locked with the key. As they  have realised  that  they get many people  reporting a fault with the key fob not locking  the habitation  door.
I was aware that was the case for new M-B conversions but not Peugeot conversions.
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