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2021 Nuevo Step

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Richard G
tedsbus
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2021 Nuevo Step Empty 2021 Nuevo Step

Post by tedsbus Wed Nov 03, 2021 5:26 pm

Been out today for a short trip, electric step working ok when left on return the step does not work with the switch or on the hab door central locking, on checking the fuses number 10 has blown so replaced it tried step but still not working, went back to fuse 10 and its blown again any ideas please. Nuevo EK 60th Anniversary model.
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Post by Richard G Wed Nov 03, 2021 11:43 pm

My 60th edn Broadway, step always deploys when doors unlocked, dont really like that, it does not retract when doors are locked.

There probably is a way of changing it to operate only on inside switch , must find out.

RG
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Post by Caraman Thu Nov 04, 2021 7:48 am

tedsbus wrote:Been out today for a short trip, electric step working ok when left on return the step does not work with the switch or on the hab door central locking, on checking the fuses number 10 has blown so replaced it tried step but still not working, went back to fuse 10 and its blown again any ideas please. Nuevo EK 60th Anniversary model.
Have a look at this thread:

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Post by Caraman Thu Nov 04, 2021 8:15 am

Richard G wrote:My 60th edn Broadway, step always deploys when doors unlocked, dont really like that, it does not retract when doors are locked.

There probably is a way of changing it to operate only on inside switch , must find out.

RG
My step deploys and retracts when the habitation door is unlocked and locked using the remote.  The only times it won't do this are when either the EC700 or vehicle electrics are shutdown.  Importantly the step retracts when the engine is started.
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Post by simontm1959 Thu Nov 04, 2021 8:29 am

I had the same problem with a 2019 Broadway since new.  Constantly blowing the 10 A fuse.  Dealer couldn't help and AS didn't even reply (under warranty!).  I replaced the fuse with a 15A one two years ago and it's been fine since then.  Not an ideal resolution though as I had heard that there was a modification to stop the fuse blowing.
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Post by SENTINEL Thu Nov 04, 2021 9:47 am

It seems that it is possible to access the Advanced Systems on the EC700 and change the Step operation. The only link that I could find easily was for the Autotrail set up but I think it is the same as AS in this respect. Perhaps it might be of help to someone ?
Do read carefully before trying it though!

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Edit: Caraman's link above also refers to the AdvancedSystem settings, so apologies for any duplication!
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Post by Caraman Thu Nov 04, 2021 10:27 am

simontm1959 wrote:I had the same problem with a 2019 Broadway since new.  Constantly blowing the 10 A fuse.  Dealer couldn't help and AS didn't even reply (under warranty!).  I replaced the fuse with a 15A one two years ago and it's been fine since then.  Not an ideal resolution though as I had heard that there was a modification to stop the fuse blowing.
My dealer (Marquis) couldn't solve the fuse problem.  This was in part why I started to take all my problems to the AS Service Centre at Willersey who are a couple of hours away (and in a nice part of the world).  They were also flummoxed by it so they spoke to Sargent at Beverley who suggested changing the step setting under Advanced Settings and its been fine ever since.  I'm not an electrician but I would not advise fitting a higher rated fuse.
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Post by simontm1959 Thu Nov 04, 2021 12:30 pm

Can you share the changes to the advanced settings?  Otherwise, I will contract Sargent directly.  Thanks
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Post by simontm1959 Thu Nov 04, 2021 12:33 pm

PS - I changed the fuse setting on the advice of the dealer's service dept - that was as much advice as they could give!
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Post by Caraman Thu Nov 04, 2021 12:33 pm

simontm1959 wrote:Can you share the changes to the advanced settings?  Otherwise, I will contract Sargent directly.  Thanks
Its covered in this thread and elsewhere on the Forum:


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Post by Caraman Thu Nov 04, 2021 1:12 pm

simontm1959 wrote:PS - I changed the fuse setting on the advice of the dealer's service dept - that was as much advice as they could give!
I wouldn't trust this advice if it came from a Marquis dealer.  Of course if Sargent recommend it, that would be different.
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Post by simontm1959 Thu Nov 04, 2021 1:13 pm

Thanks for the link/info - I'll look into it.
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Post by DstokeM Tue Nov 23, 2021 12:47 pm

I have a 2021 Nuevo and I had the same problem with the step blowing the 10 amp fuse. Took it back because the Leisure Battery was also fusing. Apparently, it is a known fault and just needs a fuse with a a larger ampage. Not sure if that is a word!!  The dealer replaced the fuses with 20 amp fuses and I have had no problem since then!!! Touch wood. Even gave me some spares.
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Post by Caraman Tue Nov 23, 2021 1:01 pm

DstokeM wrote:I have a 2021 Nuevo and I had the same problem with the step blowing the 10 amp fuse. Took it back because the Leisure Battery was also fusing. Apparently, it is a known fault and just needs a fuse with a a larger ampage. Not sure if that is a word!!  The dealer replaced the fuses with 20 amp fuses and I have had no problem since then!!! Touch wood. Even gave me some spares.
I don't know about your Nuevo which might have a LiIon battery, but the in-line leisure battery fuse on mine already is 20A just as the vehicle battery fuse is 20A.  The No 10 fuse on the EC700 was 10A and still is in accordance with Sargent's specifications and it doesn't blow anymore.
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