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Broadway FB body sides

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Post by ajrm on Fri Jun 13, 2014 3:15 pm

We were in Brittany a few days ago in our 2013 Broadway FB. It was hot, the fridge was working well and I was sitting by the rear nearside wheel looking towards the front. 
I could see a crease in the bodywork, running vertically between the two fridge vents.
Trick of the light?
No, its definitely a crease you can see and feel. So, wondering what was causing it, I took the fridge vents off and felt inside. The insulation is joined inside the panel and a sealing strip runs over the joint, only it doesn't anymore, it has fallen off, rather like the sealing strips inside on the vans interior walls which are curling up, that I had assumed were just there to cover joins in the wall covering, not the actual insulation panels themselves.
I suspect the heat from the fridge has affected the glue and the insulation is parting where the sealing strip has come off.
My first thoughts were that someone had cut the insulation strip wrongly at the factory and stuck a strip over the top, but it appears that all the interior walls are in sections and sealed internally with rubbish strips that peel off. 
I would have thought that the panels would have one continuous covering of insulation, not lots of sections with the joins covered over with poorly applied tape.
The longer I own this luxury van, the more I wonder how awful other vans must be!

Anyone else noticed their van walls showing vertical creases?

Allan
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Post by roli on Fri Jun 13, 2014 4:18 pm

You need to get onto AS and get  that sorted whilst its still under warranty.  Dont mess about with the dealer
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Post by ajrm on Fri Jun 13, 2014 9:57 pm

As the dealer is only a few miles away, I will go there first, but I agree AS need to sort it out, seems to me to be a manufacturing defect.
I'd still be interested to know if all the later Broadway FB's have this seam / join between running down between the fridge vents.
Allan

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Post by artheytrate on Fri Jun 13, 2014 11:02 pm

Hi Allan, all the sealing strips and the Broadway logo across the bonnett in my new Broadway EB are coming away also, so gone back to dealers with other teething problems and they say that they are sending it back to Auto Sleepers for repairs. My wife Pat and I still love the van and can't wait to get it back, hope you get yours sorted soon.

John.
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Post by ajrm on Sat Jun 14, 2014 6:19 pm

Hi John, any idea how long they are keeping it for? We will be using our van a lot over the next few months so don't want AS to have it for too long if it gets sent to them.
Allan

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Post by artheytrate on Sun Jun 15, 2014 12:16 am

Hi Allan not sure as I've told them that I go in for a minor op next week and I told them no rush.

John.
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Post by ajrm on Mon Jun 16, 2014 10:50 am

Off to the dealer on Wed for them to have a look.  They said they would have to photograph the  crease and send it to AS for assessment
Allan

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Post by artheytrate on Sat Jul 26, 2014 6:38 pm

How did you go on Allan.

John.
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Post by ajrm on Sun Jul 27, 2014 12:01 pm

Dealer photographed the crease and sent it to AS. Shortly after I got a letter from AS saying someone was going to come and look at the van as they had not seen this happen before. I also had a phone call to arrange a visit.
We are on France for a few weeks and will arrange a meet when we get back.
Top marks to AS for their speed of response. I'll update the thread when it all gets sorted out.
Allan

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