Thule electric step
+2
Paulmold
Fanny Burford
6 posters
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Thule electric step
My Thule electric step won't work, it just seems to have stopped working & the van is only 6 months old. I've cleaned any debris away but still nothing, has anyone else had this problem?
Fanny Burford- Member
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Posts : 10
Joined : 2023-03-24
Location : Sleaford
Auto-Sleeper Model : Burford Duo
Vehicle Year : 2022
Re: Thule electric step
Be nice if you said hello as requested when you joined...
https://www.autosleeper-ownersforum.com/f36-asof-welcome-section-new-members-please-introduce-yourself-here
As regards your step, as van is only 6 months old, don't try any repair yourself , go back to your dealer or you will jeopardise your warranty.
https://www.autosleeper-ownersforum.com/f36-asof-welcome-section-new-members-please-introduce-yourself-here
As regards your step, as van is only 6 months old, don't try any repair yourself , go back to your dealer or you will jeopardise your warranty.
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Nice to be important but more important to be nice
Paulmold- Donator
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Posts : 26250
Joined : 2011-02-21
Member Age : 73
Location : North East Wales
Auto-Sleeper Model : Sussex Duo
Vehicle Year : 2010
FreelanderUK likes this post
Apologies
Sorry Paul & everyone, must have missed the bit about saying hello. My wife Georgina & I are former caravaners from a few years ago & now, with a bit more time on our hands, want to travel a bit. Hello from us both.
Fanny Burford- Member
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Posts : 10
Joined : 2023-03-24
Location : Sleaford
Auto-Sleeper Model : Burford Duo
Vehicle Year : 2022
Nain likes this post
Re: Thule electric step
These steps do need to be well lubricated, most likely it is just gummed up. Try giving it a little gentle assistance when you operate it or failing that follow Paul's advice and take it to the dealer if convenient.
groundhog- Donator
- Posts : 6091
Joined : 2011-08-01
Location : Poldarkland
Auto-Sleeper Model : Worcester
Re: Thule electric step
I assume your EC700 isn't shutdown as that will stop the step from working. Have you checked the DC fuses under the flap on your EC700? If one is blown it will be red.
Caraman- Member
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Posts : 3553
Joined : 2019-04-19
Location : SALISBURY
Auto-Sleeper Model : Nuevo
Vehicle Year : 2019
Re: Thule electric step
Thanks Caraman, funnily enough I checked them this morning & one had blown. The step is working ok now.........wonder why a a new van would blow a fuse though?
Thanks all for your thoughts.
Thanks all for your thoughts.
Fanny Burford- Member
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Posts : 10
Joined : 2023-03-24
Location : Sleaford
Auto-Sleeper Model : Burford Duo
Vehicle Year : 2022
Re: Thule electric step
the. fuse is rather on the limit , better it blows rather than damages the step . mine blew on my. 22 van. at about 9 months new fuse an all ok .
Avontourist- Member
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Posts : 101
Joined : 2021-09-21
Location : Devon
Auto-Sleeper Model : Malvern
Vehicle Year : 2022
Re: Thule electric step
Hopefully a weak fuse then?! I'll get some spares, thanks
Fanny Burford- Member
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Posts : 10
Joined : 2023-03-24
Location : Sleaford
Auto-Sleeper Model : Burford Duo
Vehicle Year : 2022
Re: Thule electric step
Glad you are sorted
groundhog- Donator
- Posts : 6091
Joined : 2011-08-01
Location : Poldarkland
Auto-Sleeper Model : Worcester
Re: Thule electric step
Was it the No 10 10A fuse? If so, I had this problem in the early days and got through quite a few fuses. On advice from Sargent the A-S Service Centre changed the Step Run Time under advanced settings to 3000 ms which seemed to cure it. I can't remember what it was before. Advanced settings can be found by holding the settings button down on the EC700 CP for about 5 seconds.Fanny Burford wrote:Hopefully a weak fuse then?! I'll get some spares, thanks
Caraman- Member
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Posts : 3553
Joined : 2019-04-19
Location : SALISBURY
Auto-Sleeper Model : Nuevo
Vehicle Year : 2019
Re: Thule electric step
Yes it was, so that's great. I'll see how we go & if needed I'll get it done in August on it's first service.
Thanks alot![smile!](/users/3014/30/14/83/smiles/248932417.gif)
Thanks alot
![smile!](/users/3014/30/14/83/smiles/248932417.gif)
Fanny Burford- Member
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Posts : 10
Joined : 2023-03-24
Location : Sleaford
Auto-Sleeper Model : Burford Duo
Vehicle Year : 2022
Re: Thule electric step
Fanny Burford wrote:Yes it was, so that's great. I'll see how we go & if needed I'll get it done in August on it's first service.
Thanks alot
Hi Fanny B
Welcome to the forum from Bridington.
Boaby
burlingtonboaby- Donator
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Posts : 14379
Joined : 2011-11-15
Member Age : 74
Location : Bridlington
Auto-Sleeper Model : Devon Firefly
Vehicle Year : 2018
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