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Burford duo 2022 hab door central locking

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Post by Keithgtech Wed Jun 08, 2022 6:43 am

Hi , could someone advise if all the new burfords have had there hab door locking deactivated as I have been advised by the dealer of this .

Also can anyone advise me how long a warranty claim takes to be processed as I flagged  up a few problems the day after collection (middle of april ) and still dealer saying no reply from as. 
These defects are 
Damaged  blind (kitchen)
Front remis blind damage. 

All info would be appreciated.
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Post by pagetheoracle Wed Jun 08, 2022 1:43 pm

I have a new  April 22 AS Malvern and can confirm ours has been deactivated. The merc cab doors are triggered by remote and the Hab door requires manual locking/unlocking. Interestingly, the Hab lock works counterintuitively I.e. turn clockwise to unlock. Furthermore I got a bag full of mini lock barrels in a draw when picking it up  so perhaps you can change all  Locks to receive one key.
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Post by Coachward Wed Jun 08, 2022 2:06 pm

Hi ,( my 2021 Burford Duo ) central locking is cab doors only. Hab' door is manual lock with a separate key. re: warranty claims , I bought mine in November and had a few issues to be sorted ( faulty wet locker locks, missing parts from fridge ). Still waiting for 1 part for the fridge . As far as I'm concerned the customer service from AS is not up to the standards I would expect in this day and age ; MUST TRY HARDER as the school reports would show.
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Post by PLOUGHLIN Wed Jun 08, 2022 2:08 pm

All the external lockers and hab door are on the same key in my 2011 Gloucester.

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Post by Paulmold Wed Jun 08, 2022 2:29 pm

The habitation doors are deactivated due to previous problem of having to open a cab door otherwise it automatically locks again if you didn't and therefore the danger of keys being locked inside.

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Post by Keithgtech Thu Jun 09, 2022 6:25 am

I can't see why we can't be given the option of connected or not and if you get locked out its down to you.
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Post by PLOUGHLIN Thu Jun 09, 2022 8:47 am

I thought the disconnection was to do with problems of incompatibility with the SAM module on the latest MB Sprinter models. All previous model Sprinter are connected.

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