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AS Monitor Alerts

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AS Monitor Alerts Empty AS Monitor Alerts

Post by Caraman on Tue Apr 14, 2020 10:34 am

Those who have AS Monitor can configure it to receive alerts by SMS and e-mail when either the vehicle battery or leisure battery voltages drop to dangerously low levels or if an alarm which has been correctly wired to the Sargent power control system is triggered.  The other evening when there was no solar charge I disconnected and reconnected each battery in turn by temporarily removing the 20A vehicle fuse from the EM40 and the leisure battery in-line fuse.  Although AS Monitor could see that the voltages had dropped, I received no alerts even though they were/are set up correctly.  I have spoken to Sargent who think it could be a software problem and are investigating.  I mention this in case others have this problem and are perhaps unaware of it.
Caraman
Caraman
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Posts : 372
Joined : 2019-04-19
Location : SALISBURY
Auto-Sleeper : Nuevo
Vehicle Year : 2019

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AS Monitor Alerts Empty AS Monitor Alerts

Post by marconi on Tue Apr 14, 2020 1:10 pm

I reported to Sargent 12 days ago that AS Monitor Vehicle History does not work properly.

I was told that it works partially so I should be able to mamange with that, and the Web Developers will look at it when they resume normal service after the COVID-19 outbreak.


This is not the only example of Web Developers seemingly welcoming a paid holiday. As I said to Sargent, surely a prime example of someone who can carry on as usual from home in the current situation would be Web Developers.
marconi
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Posts : 382
Joined : 2019-03-17
Location : Northamptonshire
Auto-Sleeper : Nuevo EK
Vehicle Year : 2019

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