The Best Complaint Ever.................

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The Best Complaint Ever.................

Post by Tommy-Darcy on Mon 21 Oct 2013 - 19:05

It is a while since I have contributed from the other side of the fence, but here goes................

As wardens, we hear all manner of complaints, some we can do something about, but others are totally beyond our control, yet still we are expected to be able to defy mother nature to ensure a restful nights sleep scratch head 

Mr & Mrs A came to the site without pre-booking. Their initial requirements were; Away from anyone else and on a grass pitch. This we provided, however upon taking them to the pitch which met their requirements precisely Mrs A asked me where the disabled toilet was as she needed to be close to it, to which I replied that it was at the other end of the site exactly where she didn't want to be. When she began to be abusive I mentioned that this requirement was not highlighted earlier, but with discussion with Mr A it was decided that she could use the onboard toilet as she had done in the past and they could drive down to use the shower.

Next complaint was that the pitch was not "spirit level" flat, and as they had no ramps it just wasn't good enough. So I explained that they could use up 2 pitches lengthways to try to get their Large Coachbuilt Motorhome level. Although Mrs A still didn't think this was good enough, they would make do!

The following morning, they came in to reception to complain that they did not have a wink of sleep all night. When I explained that all seemed peaceful beyond 10.00pm when I did my walk round, they said that it was the noise of the sea crashing against the sea wall, and was there anything we could do to stop it making such a racket snigger 

I rest my case...............................lol4

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The Best Complaint Ever.................

Post by Bilyco on Mon 21 Oct 2013 - 19:11

Nice one. smile! As Abraham Lincoln Said - You can please some people some of the time and some people all of the time. But you can't please all the people all of the time. There are always people who are never happy whatever.
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Re: The Best Complaint Ever.................

Post by peugeotboxer on Mon 21 Oct 2013 - 19:45

Ahhhhhhhhhhhhhhhhh............................but the customer is always right!

PB
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Re: The Best Complaint Ever.................

Post by Wozzon on Mon 21 Oct 2013 - 19:57

I don’t know, you wardens just won’t go the extra mile! You could have played some soothing music for them to drown out that terrible noise!hugegrins
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Re: The Best Complaint Ever.................

Post by Dutto on Mon 21 Oct 2013 - 21:05

On the other hand ......  wave 

...... imagine for a moment .........  up! 

.......  a wife that stayed awake all night just listening to the sea!!  look here 

Paradise or what!!  gimmefive 

Best regards,
drinksallround

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Re: The Best Complaint Ever.................

Post by Traficlady on Tue 22 Oct 2013 - 10:04

I heard someone on the C&CC site at Bala complaining to another camper that the sheep in the next field were very noisy.

Personally, I quite fancy dozing off to the sound of the sea - makes a change from the wind and rain!

Nora

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Re: The Best Complaint Ever.................

Post by Shubberdog on Tue 22 Oct 2013 - 10:49

Well I think you should have got your shovel out and leveled the site then phoned the council and told them to knock down the sea wall or told the customer to do it instead.
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Re: The Best Complaint Ever.................

Post by DuxDeluxe on Tue 22 Oct 2013 - 18:48

About right for some people.......... You need the patience of Job to remain polite and the late Humphrey Littleton's deadpan delivery not to laugh right in their faces. Thank goodness for at least some normal campers, somewhere - everybody on here for instance ........ snigger

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Re: The Best Complaint Ever.................

Post by DuxDeluxe on Tue 22 Oct 2013 - 18:50

Shubberdog wrote:Well I think you should have got your shovel out and leveled the site then phoned the council and told them to knock down the sea wall or told the customer to do it instead.
A cynic would say that a couple of shallow graves may have been a better use for the shovel....biggrin

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Re: The Best Complaint Ever.................

Post by Tommy-Darcy on Tue 22 Oct 2013 - 20:18

DuxDeluxe wrote:
Shubberdog wrote:Well I think you should have got your shovel out and leveled the site then phoned the council and told them to knock down the sea wall or told the customer to do it instead.
A cynic would say that a couple of shallow graves may have been a better use for the shovel....biggrin
lol4

It was Mr A I felt sorry for, imagine living with that....................think_smiley_46

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Re: The Best Complaint Ever.................

Post by DuxDeluxe on Tue 22 Oct 2013 - 20:47

Yes...... Maybe only half the shovel work required. A real warden would have given him a hand snigger 

Hope the next lot are a bit more reasonable...

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Re: The Best Complaint Ever.................

Post by rogerblack on Tue 22 Oct 2013 - 21:56

Didn't you ask her if she thought your middle name was Canute? snigger

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Re: The Best Complaint Ever.................

Post by triclops on Sat 26 Oct 2013 - 20:39

Now come on moses surely parting the waves should,nt have been a problem ?  lol
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