Auto sleepers voted the best

By whom?

Sheesh!  

at this moment I cant say as an owner I think them are the best .its posted on page 37 dec caravan and motorhome club magazine as Paul has said

The magazine link is from January, they've been using the 'title' ever since.

was that not for 2019 it now says 2020 as well in the picture

glyne lock wrote:was that not for 2019 it now says 2020 as well in the picture

The article is dated 13January and the text says awards for 2020.

If you had the money,would you buy another??
Boaby

I often smile at some of these ‘awards’. For example every dealer seems to have either have a gold or silver award for ‘Dealer of the year’. If you delve a bit, and it takes some doing, you will see that it is in fact the case. Everyone’s a winner. The same applies to award winning ice cream or sausages.....by whom? Let’s not go there as it’s drifting off topic!

burlingtonboaby wrote:If you had the money,would you buy another??
Boaby

If asking myself boaby I only got a kemerton for the lay out  I wanted and only is similar on only a  Devon conversions We wanted a separate shower is a must for our use.with all the problems from the build on my van that I have. some faults a lot of people may had never seen but from doing the mods I have done when you take items apart find more faults I would say no at the moment .when I get my van back from Autosleeper and they have completed the work I maybe able to say yes .warranty should be for items that go wrong and not poor build and damaged items

OK, I,ll put my hand up.  I completed the survey online.  I,m also on my second A/S.  Wasn't disappointed with the first so happy to  buy (secondhand) again.  Perhaps as they are second hand you expect the odd failure after a decade or more of use.

Tony Comber

Thanks for the reply Glyne, we have loved our A/S vans , firstly our 59 Symbol, great wee van, loved the conversation,however wanted something bigger to say out longer, then came the Nuevo Ek es, lovely habitation until the leaks started.
Would have loved a 09/10 4 berth Broadway  , unfortunately was out our pay grade, purchased a Sigma, disappointed with the hard beds and seats .
I fell in love with Paul's Sussex when he came to Bridington and funny enough a 12 reg appeared in a local dealership, viewed it and nearly went for it.
Fortunately another Warwick Duo came on the forum days later and I purchased this from Herbert in Filey, it's a lovely van ,but not the same build quality as earlier A/S vans. IMO it's an Autotrail with A/S logos.
Boaby

Hi boaby
My tv aerial is cracked  my heater has an outlet pipe that’s cracked my step panel was miss place so they drilled more holes but is still not secured in the correct position .the damaged items are from fitting them with power tools ? for speed and over tightening cracks the items as RV found broken off screw heads when he wired up his mppt solar controller . I can’t believe they don’t have templates so the step base and wooden top are all fitted the same this is the step with the waste of money blue lights in it

Given the sheer amount of stuff I have had to have repaired on my brand new Broadway, I seriously think they need to maybe review their quality statement.. I was at the point of rejecting the vehicle.. it's been back to AS 4 times in total and once to the dealer, all in the first 4 months, only now do I have a vehicle as it SHOULD have left the factory.. Got to say the guys in the service centre have been good, think they have been * Inappropriate Word * off at the amount of rectification work they have had to do!!

I think the comment from shipbadger about buying secondhand is right.  We're on our third Nuevo, each one bought two years old, and we've had very few problems. All the PDI niggles have been sorted prior to our purchase.
Perhaps we've just been lucky - hope so !

Don

“Potentially motorhomes of excellence” I could go along with!.

My wife and I have bought 3 new Autosleepers.

The first, in 1988, was a VHT based on a VW transporter with sliding door. It was built very well. The only problems were on the VW side (new exhaust; rust; etc). We kept it for 10 years.

Being impressed with Autosleepers, we then bought a Clubman in 1998. Again, the build quality was every bit as good as the 1988 VHT. The Clubman was a step-up: WC & bathroom; hot water system; monocoque construction. A great motorhome, built with real wood. We kept it for 17 years.

In 2015 we bought another new AS (our current NuevoES). Again, that was a step up, although some fittings, materials and designs are poor: Hartal door; Thetford stove; non-robust table-top, etc. We had Peugeot problems (dashboard display; engine into limp mode on motorway; etc). And AS build problems (rear-end needed respray because of bubbles in paintwork; water leaking into unsealed lockers; LED mood lights failing; etc ). Those were sorted under warranty - but that entailed several trips to Willersey.

By now I hope all is well; certainly the last few years have been trouble free (apart from minor little things which even an incompetent like me can fix, such as screws working loose etc. I still return after a trip with a little list of things to fix.)

Conclusion: Although we're of that age that we probably won't buy another motorhome; were I to do so I would next time probably go German. I'm sure that they too are built to a budget - but their designs and materials seem to be better.
It'll be interesting to read of the experiences of those who've bought new Autosleepers after the take-over of the company.

Cymro

We had a number of issues with our new Lancashire but, after 2 trips to Marquis and 2 more to Wilersey all was sorted out.  We've had a couple of Peugeot issues but can't blame A/S for those.  Would I buy another?  Not applicable as I'm 80 this year and this one should last me out.  However, with the issues that others report I would examine new ones in the dealers VERY carefully if I was considering another.  Our previous Hymer was better quality finish and had no problems of design (a water level system that worked and drainage through decent size pipe particularly). And now that Mark has left Willersey I would not have my previous confiedene intheir competence.
But - I am content with what I have got now after solving the issues and making a few improvements.

For me, one factor in buying a van is the dealership. We've used Derby Motorhomes for our last two vans and have been very satisfied but they are solely Auto-Sleepers. 
I have become interested for the future in the AutoTrail Expedition. I realise it has many downsides (except  cost) but one factor (though not the overriding one) is the dealerships available to me at a reasonable distance. They would be Brownhills, Don Amott, and Marquis in South Yorkshire for Autotrail. 
Though I can do 'bits' on a van I am nowhere near as handy or knowledgeable as many members here,  so a reasonably close dealership is important.

rgermain wrote:

RCBirmingham wrote:Got to say the guys in the service centre have been good, think they have been * Inappropriate Word * off at the amount of rectification work they have had to do!!

Let's hope they give the factory some feedback.
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Richard

Regrettably Richard, that's one of the reasons (the excellent) Mark Burdett resigned as Service Manager.

Living nearby I got to know him quite well, and for years he tried to feed back useful information to the factory, all based on his first hand experience of common faults and fixes that were constantly required.

He was totally ignored!!