Zenec

Hello all

Our 2022 Nuevo is equipped with a Zenec digital display unit.

I has worked fine until a couple of weeks ago when after switching off at the dash radio on/off it would only go to what I assume to be screensaver mode with the text     ZENEC  TOUCH ANOTHER WORLD  when switching on again at the dash.

The options along the lower edge are illuminated  but touching them produces no response.

We contacted the manufacturers who directed us to the UK agents. They were unable to help and directed us to contact the dealer. To be fair I have had a discussion with them today and advised to send them details so that their electronics expert can have a look.

However there seems to be a wealth of knowledge on the forum and any input would be welcome.

I had something very similar recently with ours - did you get a remote with yours? If so try that - I can’t remember what I did but think I changed the inputs and on/off and it just suddenly started up again. Been fine since.

Might be totally unrelated but might be worth a go. I had 2 remotes with our van.

Hello,

Sorry for the delay in responding. Tried using the handset but no joy. Will hanve to go back to the dealer.

Thanks