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Post by Andrea65 on Sun Jun 19, 2016 9:43 pm

Has anyone had any dealings with Motor-plus?  We went to have a look round and they were very helpful, even had a cup of tea and water for dog. Just wondered what their after sales service was like though?
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Post by PLOUGHLIN on Sun Jun 19, 2016 10:45 pm


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Post by artheytrate on Sun Jun 19, 2016 11:59 pm

Motor plus at Derby have been brilliant to us and we didn't buy our van from them, nothing is to much trouble and they have sorted our van out 3 times now, under warranty.

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Post by Andrea65 on Mon Jun 20, 2016 6:54 am

Thank you that is good to hear.  I was very impressed with them when we went to look around so will go with them when we are in a position to get a van.
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Post by Libraryman2 on Mon Jun 20, 2016 12:38 pm

I've just purchased a new Broadway from them, so after sales is not something I have required yet, however they do appear to be very good with potential and verified purchasers.

I feel comfortable with them as a company and they are an autosleeper premium dealer!
Mark; the after sales mgr is fine to talk to and very helpful!
Not a great email communicator (just my personal view) but he does respond quite quickly!

Ray
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Post by artheytrate on Mon Jun 20, 2016 2:06 pm

Same here with emails.

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Post by Toffee on Tue Jul 05, 2016 8:25 pm

We bought from them the handover was good, I asked about the lead time for the workshop which was at the time about 4 weeks and so far we've had nothing really wrong and had our 30 day service so all going well
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Post by bazil on Wed Jul 13, 2016 10:25 am

After sales a nightmare to the point we now drive to A/S for warrenty work and servicing, so its now a 2 day trip but the service is excellent.At one point Motor Plus told us we had been using the van too much! Very nice when selling it to us though!
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