Annual habitation service

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Post by Suppersready on Wed Feb 05, 2020 12:17 pm

Marquise Tewkesbury £234 ... AS Willersey £189. Willersey is only a few miles further for me plus they do a great brekkie in the village shop. Thought this may be of interest for some.

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Post by Paulmold on Wed Feb 05, 2020 12:19 pm

Plus discount for ASOC members at Willersey, saving pays for membership (well almost).

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Post by Gromit on Wed Feb 05, 2020 12:23 pm

Paulmold wrote:Plus discount for ASOC members at Willersey, saving pays for membership (well almost).
But ask for the discount in advance!!

Don't know if it still applies, but they used to refuse the discount if you didn't offer the card until payment.

Curious way of doing business??  shrugg
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Post by roli on Wed Feb 05, 2020 12:28 pm

Think I would trust AS more than Marquis
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Post by Paulmold on Wed Feb 05, 2020 12:40 pm

Gromit wrote:
Paulmold wrote:Plus discount for ASOC members at Willersey, saving pays for membership (well almost).
But ask for the discount in advance!!

Don't know if it still applies, but they used to refuse the discount if you didn't offer the card until payment.

Curious way of doing business??  shrugg
The club advises to present member card when checking in before any work begins, applies to all club discount offers.

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Post by Suppersready on Wed Feb 05, 2020 1:04 pm

roli wrote:Think I would trust AS more than Marquis

Absolutely .... from my own experience !


Last edited by Suppersready on Wed Feb 05, 2020 2:13 pm; edited 1 time in total
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Post by Cymro on Wed Feb 05, 2020 1:21 pm

Gromit wrote:
Don't know if it still applies, but they used to refuse the discount if you didn't offer the card until payment.

Curious way of doing business??  shrugg

Yes, indeed: could never understand the logic. I feared that, if they knew in the advance that it would be a discounted job, you'd somehow only get what you were going to pay for i.e. somehow inferior. But I stress that as far as I know those fears were baseless.

I haven't been there since Mark left, but during his tenure I had nothing but praise.

I no longer make the trek there as an AS dealership has opened locally. Whilst I'm booked in there next week, I'm very tempted in future to use a mobile mechanic: it seems that many Forum members now do so. I used to think that AS dealers would be entirely familiar with AS vans, but I suspect that systems of most vans are basically the same (and often use components from the same third-party manufacturers) which a comptetent mobile mechanic should be able to service routinely.

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Post by rgermain on Wed Feb 05, 2020 3:54 pm

It has been recommended to me to use a mobile engineer at about £120 and if you want can watch him and ask questions, rather than sit about for 2-3hrs or go home.

This is what I am doing this year, as having used this mobile type when we had the caravan.

It depends though if your van is still in warranty, as the first question AS will ask is "who and when was it serviced" just make sure the engineer is approved.
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Post by Dbvwt on Wed Feb 05, 2020 4:58 pm

I had my first annual habitation check just before Xmas. I was going to go down to Willersey but thought I would investigate local mobile engineers.
A local husband/wife outfit sounded perfect and I was told that the warranty would be fine as they are part of the ‘Approved mobile workshop’ scheme.
I checked with A/S and they confirmed that this was true.

The experience couldn’t have been better. They turned up on time, put covers on the floor/seats and explained everything in detail afterwards. Even better was the £115 cost without having to drive a single mile.
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Post by rgermain on Wed Feb 05, 2020 5:51 pm

Dbvwt wrote:I had my first annual habitation check just before Xmas. I was going to go down to Willersey but thought I would investigate local mobile engineers.
A local husband/wife outfit sounded perfect and I was told that the warranty would be fine as they are part of the ‘Approved mobile workshop’ scheme.
I checked with A/S and they confirmed that this was true.

The experience couldn’t have been better. They turned up on time, put covers on the floor/seats and explained everything in detail afterwards. Even better was the £115 cost without having to drive a single mile.

Well done, I think that's the way to go. smile!

You can also stay indoors and keep warm and as you say no travelling up!
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Post by Suppersready on Wed Feb 05, 2020 6:50 pm

Interesting .... I think next year I will probably do the same.
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Post by Heanorboy on Wed Feb 05, 2020 6:56 pm

I also have used service at home for many years both on Campers and Caravans but one thing to check BEFORE each service under warranty period is that the engineer is still registered as there have been cases where they have dropped membership and any work/service done by then does invalidate the warranty

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Post by Dbvwt on Wed Feb 05, 2020 10:26 pm

Good point Heanorboy.
If I remember, I used the search facility on the actual AWS website to find someone.
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Post by Eltel on Fri Feb 07, 2020 1:04 pm

I use the AS dealer in Motor Plus Derby which is where I purchased my Nuevo from new in 2017

The current price to ASOC price is £179.10 with the discount deducted.

Absolutely first class service.

Motor Plus Derby only sell Autosleepers and Stuart the service manager is very knowledgeable and helpful 

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Post by Markey717 on Mon Feb 17, 2020 3:00 pm

Hi,
Does anyone know of a approved engineer in the Kent area.
Thank you
Regards
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Post by Milvus on Mon Feb 17, 2020 3:17 pm

See the post above by Dbvwt. Click on the link, then you’ll see the tab approved workshop. On the drop down menu, will be the tab “ Find an approved workshop”. There’s a search facility there using your postcode.

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Post by Paulmold on Mon Feb 17, 2020 3:24 pm

Within 30 miles of Canterbury the above link shows 4 mobile and 1 workshop so hopefully one of those should suit. There's a couple more if you're nearer to East Sussex.

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Post by cooperman15 on Mon Feb 17, 2020 5:18 pm

Mobile servicing for me every time.  Had mine done last week by a local guy in the East Midlands who has all of the necessary OEM approvals. 110 quid can't go wrong.
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