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Glomex Satellite help

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Post by Guest Thu Oct 17, 2019 4:51 pm

Hi,

Does anyone have any knowledge of how to use a Glomex satellite system? Our new to us van has the system fitted but it sounds like it is constantly searching for satellites. There is a control panel with a dial to allow us to select Astra 1, 2 and hot-bird. An internet search has suggested it requires an update to the SIM. I cannot see any SIM fitted. I can download updates from Glomex but how do I update the satellite?

If anyone has an idiots guide then it would be greatly appreciated.

Thanks

John
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Post by glyne lock Thu Jan 09, 2020 8:13 pm

have you sorted the up date on your glowmax . I had to  up date ours on our last van   had this same problem it only gets to orange and not green . it up dates when you plug in the control
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Post by glyne lock Thu Jan 09, 2020 8:50 pm

should had said remove cover and inside is the box that has a slot to put sd card in . you can pay glowmax for sd card or do up date to an sd card yourself free. you need the correct up date to your dish
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Post by Guest Thu Jan 09, 2020 9:56 pm

I tried to update the SD card and got in touch with Glomex in Italy who were very helpful. The updated software did nothing. I struggled to find any UK dealers and Glomex suggested I send it back to Italy to see if they could sort it but thought it was unserviceable. In the end I have removed it an doing without.
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Post by glyne lock Thu Jan 09, 2020 11:16 pm

did you buy the sd card or up date your self as you need a set type of sd card. which dome do you have if you had been closer I could had put my box in for you to try . having to do the up date is the only bad point .I used mine for over 3 years and found the discovery 2 worked great .I had taken mine off the old van to fit on my new van but need to fit thule roof rails first to load my sea kayak and space maybe a problem .everyone I have spoken to have only had to do up dates not any other problems . the angle in side the dome can be adjusted and set  as on the east coast and the west have a big difference have you got the manual to set this . i will read manual for angle for your area over weekend if you have not checked this.  if you don't want it and can get it working you  can then sale it
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Post by Guest Fri Jan 10, 2020 9:58 am

Thanks Glyne. I did take it somewhere local to me but as a satellite specialist they could not get it working. Glomex pretty much said the same. It came with the van when we bought it as I wasn't really too fussed about it as I didn't like the large dome on the roof (thought it spoilt the look of the van). If I could have got it working then that would have been fine but quite happy not to have it one. Thanks for you offer it is appreciated
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