High moisture reading under sink.

Just back from last warranty period Hab check where a high moisture reading 30% was obtained in the floor under the kitchen area. Hells bells I thought. Engineer said he had checked all the service pipes and no leaks so he kindly resealed the wheel arch and made up a baffle for the gas vent which is right behind the wheel.  Come back in three months and we will recheck was final decision.

So, me being me decided to have a  looksie myself as something didn't ring true especially as it is now kept undercover and the wall and roof were on 12%.

Took me about 25 seconds to find a drip from the sink grey waste pipe and further investigation revealed the slip joint was not a joint at all just pipe ends touching. Literally.

Back into workshop and long story short we jointly (excuse the pun ) fitted a longer section of pipe which actually went 'inside' the sleeve as it should have been.

Job done and now just leave all the cupboards open for it to dry out.

This must have been dripping since new so another bodge as the pipe was too short to fit into the sleeve fully. 

SO CHECK YOUR PIPES !!!

Why am I not amazed!!!

Glad you found the cause. It almost had to be a leak in that position.

Jaytee, I had the exact same problem, the push fit waste pipe into the elbow under the sink was only into the elbow about eigth of an inch if that so eventually slipped out flooding the undersink cupboard. 
I was amazed to be told they do not glue the push in joints
Must have been the same bloke who fitted yours also fitted mine.

Twiggy wrote:Jaytee, I had the exact same problem, the push fit waste pipe into the elbow under the sink was only into the elbow about eigth of an inch if that so eventually slipped out flooding the undersink cupboard. 
I was amazed to be told they do not glue the push in joints
Must have been the same bloke who fitted yours also fitted mine.

Good isn't it .  When we fitted the longer pipe yesterday we made sure it was a bit too long so under a bit of tension into the slip joints.
Next job now I know it all comes to bits quite easily except for access behind the cooker is to give the pipe some ' drop' rather than horizontal as is now which will aid the sink draining.

I had exactly the same problem on our 2015 Warwick Duo. I noticed a drip from the O/S sill while sitting having a cuppa.

The pipe was hardly long enough and not a push fit type. A smear of pipe glue has now fixed it, I also had a small drip from the sink waste also fixed with some plumbers mate.

Decided to do it myself as the dealer is working to 3-4 week delay.

Come on A/S give us a reliable Motorhome of Excellence.

rgermain wrote:
Come on A/S give us a reliable Motorhome of Excellence.

 
We purchased our 2014 Broadway EB new at the 2013 Motorhome Show. When we took delivery of it on the 1st March 2014, we were so excited and looking forward to lots of trouble free holidays. I am a handy chap and am quite prepared, and expect to deal with the occasional niggles. Well, I won't go into specific details of the issues we have had with the van, much of it in the first year, but I have a long list on 'Notes' ranging from cupboard catches being replaced, gas leak and wrong position of tank, to engine sensor problems (replaced by Peugeot) and front paint bubbling/flaking wings being replaced by A/S, and the final problem of a repair to the black GRP, where fixing screws to the overhead cab window had broken through to the outside. We now have a sorted motorhome that we love and enjoy but we have been through a hell of a lot of heartache and trips to the AS workshop. The whole experience has left us very jittery and we are waiting for the next problem. These threads do not help, but they do put me on high alert to check the pipe connections. 

All our problems have been efficiently dealt with by A/S and I have said it many times before, Mark and his team are brilliant, its the quality control in the factory that worries me. As for A/S learning from all this, well they haven't so far. From this forum, it seems that new vans are sadly still the subject of poor A/S production and quality control. It is a shame that they don't appear to read these threads. 

Pete

I've just checked under the sink (removed all the drawers) on our 2014-build Stanton; whilst I didn't find any leaks it is clear that A-S believes that water can run uphill!

I was previously unaware of the trap in this waste-pipe, so did not think to empty it last Winter; presumably to avoid smells from the waste tank there will be traps in the two shower wastes and the wash-basin too? If so, where? No mention of them in the drain-down instructions.[You must be registered and logged in to see this link.]

Following on from the above photo I decided to shorten the vertical pipe to allow some fall on the "horizontal" pipe.
Imagine my surprize when I found that all the pipes had been hacked to length with a wood saw- well done A-S!
[You must be registered and logged in to see this link.]

And... if I, who does plastic plumbing every Preston Guild, can afford a plastic pipe-cutter, why can't A-S who must cut hundreds of pipes every week?

[You must be registered and logged in to see this link.]

Proper Job! A-S take note.

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With regards to A/S not reading these threads, is there a way of sending them to Mark etc. ? 

I also hope that the connections from the shower tray are secure, lets hope no drips from that area as it looks a definite return to dealer and not a DIY fix.

Being an retired engineer, we would use pipe cutters on plastic conduit and if we left any burrs, would use a round file on the ones we cut with a saw, oh and plenty of GLUE.

rgermain wrote:With regards to A/S not reading these threads, is there a way of sending them to Mark etc. ? 

I doubt if there's much point.

Mark gets as frustrated as the rest of us over some of the repetitive issues, and I'm sure he will have informed the factory when the same problem keeps re-appearing at the Service Centre.

Regrettable I think we have to accept that A/S build fundamentally excellent vans - but not very carefully!!

[You must be registered and logged in to see this link.]     If you think it will do any good.

Well done Peter, brilliant job on that plastic pipe. Perhaps we should send the A/S factory a couple of plastic pipe cutters. No doubt we would have to send them instructions on how to use them! 
I am no plumber but I managed to install my central heating 25 years ago, cutting 15mm, 22mm and 28mm copper piping to perfection with ease. Also installed our own bathrooms and toilets over the years, making perfect clean plastic joints every time. It is really not rocket science to do the job properly especially as if you are doing it every day like the A/S factory are.

Marks comments to us regarding issues with our van, was that he was 'fire fighting'!

Pete

Masai Warrior wrote:Well done Peter, brilliant job on that plastic pipe. Perhaps we should send the A/S factory a couple of plastic pipe cutters. No doubt we would have to send them instructions on how to use them! 
I am no plumber but I managed to install my central heating 25 years ago, cutting 15mm, 22mm and 28mm copper piping to perfection with ease. Also installed our own bathrooms and toilets over the years, making perfect clean plastic joints every time. It is really not rocket science to do the job properly especially as if you are doing it every day like the A/S factory are.

Marks comments to us regarding issues with our van, was that he was 'fire fighting'!

Pete

Disappointing, eh?
Given the cost of these vans and the publicity hype which A-S churn out, one might expect the CEO of the company to spend ten minutes per day reading this forum. Does anyone have his/her contact details?

Pete Taylor wrote:

Masai Warrior wrote:Well done Peter, brilliant job on that plastic pipe. Perhaps we should send the A/S factory a couple of plastic pipe cutters. No doubt we would have to send them instructions on how to use them! 
I am no plumber but I managed to install my central heating 25 years ago, cutting 15mm, 22mm and 28mm copper piping to perfection with ease. Also installed our own bathrooms and toilets over the years, making perfect clean plastic joints every time. It is really not rocket science to do the job properly especially as if you are doing it every day like the A/S factory are.

Marks comments to us regarding issues with our van, was that he was 'fire fighting'!

Pete

Disappointing, eh?
Given the cost of these vans and the publicity hype which A-S churn out, one might expect the CEO of the company to spend ten minutes per day reading this forum. Does anyone have his/her contact details?

This may reach MD Mike Crouch. [You must be registered and logged in to see this link.]

On our first outing in the van last March, surprised to discover wet carpet immediately behind driver's seat. Initially believed it to be water that had run off from extendable ladder (stored behind seat) after washing the roof. Fortunately this narrow piece of carpet was easily dried outside. Subsequent examination the carpet was wet again and further search under off side seating revealed a puddle (cup full) of water. It appeared to be a first occurrence in this two year old van as there was no evidence of lasting mould or any overt damage to floor surface. We looked on when taking on water from external pump and no leak but switched it off before tank was full. Contacted Mark Burdett who, quote.....'Please keep an eye on the water system when filling as when the tank is full,a float switch inside the tank should terminate the 12 volt feed to the filling point and shut off the solenoid. If I remember correctly, we have had one or two instances where the pressure has developed a small leak when the system is pressurized'. It seems we were lucky that the previous owner had never filled the van with either short or longer external hoses as they presented like new still sealed in their respective packaging. The experience has taught us to regularly check all internal plumbing as the system appears to have been installed somewhat in a hurry. It is a little frustrating that we have to  judge when to turn off pump rather than let it do so automatically. Overall we are very happy with this van as there has been no other problems with quality of build as highlighted by other owners on this forum. Erm, fingers crossed. Oh! Almost forgot, engine conked out when driving up steep hill soon after leaving campsite. RAC quick to respond and after short inspection deduced it was a sticking contact in the emissions system and immediately rectified it with a tap of his screwdriver, no problem since.

We are in Benidorm at the moment in our Broadway which is now out of warranty, and the third set of fridge vent apertures have broken worse than the last sets. So it's got to go back to Auto Sleepers again for the 4th set, I keep telling them that the screws are being overtightened. Also a damp patch as appeared aside of the bench toilet approx 10" up the wall.

John.

Hi John, sorry that you discovered yet again damage to your fridge vent aparatures (did the plastic appear buckled and over stressed at the screw fixing points?) and the damp patch up the wall near the toilet. My mention that we regularly inspect plumbing for any leaks, it is obvious that most of it is hidden behind the interior walls where covertly, water escaping will do it's worse. Your post has me wanting to inspect our fridge freezer vent apertures again since fixing the rattling of the fly screen mesh. Can't recall any damage or cracks at the time, but just need to make sure. I assume when the vent apertures are replaced for the forth time, you can demonstrate to Auto Sleepers that the screw fixings need not be too tight. Also hope damp patch is easily rectified. Regards

I love our van to bits, admiring looks on camp sites, quality name, wonderful when everything is working, wonderful camaraderie on the forum etc but always have the back of the mind 'what is going to go wrong' feeling. But I suppose that is going to be the same with any complex MH. Just a shame so many issues could be avoided with a little more care at time of build.

artheytrate wrote:We are in Benidorm at the moment in our Broadway which is now out of warranty, and the third set of fridge vent apertures have broken worse than the last sets. So it's got to go back to Auto Sleepers again for the 4th set, I keep telling them that the screws are being overtightened. Also a damp patch as appeared aside of the bench toilet approx 10" up the wall.

John.

If it is the case of the screws being over tightened, if you can get to them, would it be an idea to loosen them off. Just a thought.

Paramedic wrote:Hi John, sorry that you discovered yet again damage to your fridge vent aparatures (did the plastic appear buckled and over stressed at the screw fixing points?) and the damp patch up the wall near the toilet. My mention that we regularly inspect plumbing for any leaks, it is obvious that most of it is hidden behind the interior walls where covertly, water escaping will do it's worse. Your post has me wanting to inspect our fridge freezer vent apertures again since fixing the rattling of the fly screen mesh. Can't recall any damage or cracks at the time, but just need to make sure. I assume when the vent apertures are replaced for the forth time, you can demonstrate to Auto Sleepers that the screw fixings need not be too tight. Also hope damp patch is easily rectified. Regards

I've taken the boxing off the plumbing pipes and no leaks whatsoever paramedic and thanks for hoping it is all easily rectified.

John.

daisy mae wrote:

artheytrate wrote:We are in Benidorm at the moment in our Broadway which is now out of warranty, and the third set of fridge vent apertures have broken worse than the last sets. So it's got to go back to Auto Sleepers again for the 4th set, I keep telling them that the screws are being overtightened. Also a damp patch as appeared aside of the bench toilet approx 10" up the wall.

John.

If it is the case of the screws being over tightened, if you can get to them, would it be an idea to loosen them off. Just a thought.

Good idea I will check them when all is sorted.

John.

Hi John, hope you are enjoying your holiday.

You say you have a damp patch on the wall just above the bench toilet. Do you think it is due to the cracked fridge vents? As you Probably know we also have cracked inner vents. I just put some sealant over them as they are so flimsy. I will check them today and see if we have any damp. Appalling in a 2014 Broadway EB. Great van, but another thing to worry about. Thanks A/S yet again!

To digress a little, I have been digging/constructing a 50 ft gully and underground drainage system between our house and our neighbour's, to take future potential flood water from our neighbour's drive. His drive is higher than ours and has no gullies or drainage to any soakaways, and when I spoke to him about it following a deluge and my wife and I, both soaking wet, bailing out for an hour to stop the water entering our house, he couldn't give a fig about it, not even to sympathise, and we had been so called good friends for 12 years. We had this serious flooding on our drive in July this year from three flash floods, all off his drive. So after one month of hard labour on my part, job now done, I am now figging knackered and could do with two months in Benidorm! Water ingress, whether in a motorhome or on my drive is not my favourite subject. Sorry rant over.

Have a great holiday

Pete

I can really sympathise with you on that one Pete, we have same problem from adjacent field sloping down to our garden causing it to turn into a foot deep lake during heavy rain periods.
Yes, I Know its off topic now