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Post by nickcarter on Mon Jun 25, 2012 11:57 am

This has been a unending problem we have also met 2 nuevo owners with similar problems.We keep getting the low water alarm come up when we have a full tank of water. Also the the panel is showing high drain when we are connected to mains electrics and also have a solar panel fitted and we were in brilliant sunshine and nothing switched on.What do we do about it and has anyone got any ideas to sort this.Other than that the van has been faultless for 3.5 months in our trip to Spain 3ltr engine what happened to the hills?



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Post by whisky on Mon Jun 25, 2012 10:07 pm

Hi Nick.


Welcome to the forum from Nottinghamshire. You might get a better response if you post your questions in the coachbuilt or technical sections of the forum. As in the intro sections folks normally just say hello and welcome. Sorry I can't help the Neuvo is a bit on the new side for my knowledge.


Cheers. Whisky. [You must be registered and logged in to see this image.]

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Post by roli on Wed Jun 27, 2012 4:19 pm

asof_welcome2

I was talking to a chap in Northern France, yesterday/day before? on this very subject. If it wasnt you think he will be joining and has done a bit of research on these panels-watch out for more

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Post by CC on Fri Jun 29, 2012 10:35 pm

nickcarter wrote:This has been a unending problem we have also met 2 nuevo owners with similar problems.We keep getting the low water alarm come up when we have a full tank of water.

Nick

Hi Nick

Not sure if your Sigma panel is the same as ours fitted in our Nuevo ie the backlit touch screen? But we have had the same problem on our last trip, filled the tank up and the panel was showing low and like you the alarm was sounding, it then went on to display 25% 50% then 100% and would scroll through these percentages, never had this issue before scratch head

When I spoke to Mark at Auto-Sleepers he said to try a complete re-boot and said that on the back of the control panel is a reset button (which I hadn't noticed previously) this is the only way to do a true re-boot and not as I have done previously by disconnecting the power connector which does nothing apparently... this pic is the back of our panel which I have taken out earlier this evening now we are back home and have more time to look at it

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The reset switch is the small round push button next to the two block connectors and just in front of the jumper pins, of course your panel might be different but have a check anyway

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Post by Dutto on Fri Jun 29, 2012 11:04 pm

Hi there,

I am so old that I remember dipsticks! (Not just the ones that drive past at 100mph!)

However, I am also old enough to wonder why anyone would worry about the level of water in such a small tank; with the possible exception of planning a trip across the Sahara Desert!

I fill my tank until it overflows. After three days I say "The water will be getting low." and we either fill up again or use the water more sparingly.

If the water stops flowing before we refill the tank then we turn off the pump until the tank is refilled. allthumbz allthumbz

Simple! wave

May I suggest that the new and very complicated panels are yet another example of "a technology too far"???

Best regards,
drinksallround

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Post by CC on Sat Jun 30, 2012 3:43 pm

I know and understand what you mean Dutto...

Filling the tank is fine if you are not moving for a few days, but if like us you leave the site each day to look around it's nice to have a rough idea how much water you have on-board (not sure the tank is that small with a 78 ltr capacity btw) my concern is putting the water heater on and having insufficient water which could lead to damage, although I understand but not certain that the heater should trip but I wouldn't like to bank on that happening... if you fill with a container then again you have a rough idea how much water you have left by how much you have used but by filling with a hose unless you fill it to the brim it's difficult to be certain, and as I've said before i like things to work as they should, no point in having these features on a control panel if they don't work... so if they ain't working you need to get them fixed as if you're anything like me it will drive you nuts! foolish

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Post by DeeGee7 on Sun Jul 01, 2012 5:28 pm

nickcarter wrote:This has been a unending problem we have also met 2 nuevo owners with similar problems.We keep getting the low water alarm come up when we have a full tank of water. Also the the panel is showing high drain when we are connected to mains electrics and also have a solar panel fitted and we were in brilliant sunshine and nothing switched on.What do we do about it and has anyone got any ideas to sort this.Other than that the van has been faultless for 3.5 months in our trip to Spain 3ltr engine what happened to the hills?



Nick

Having experienced the same problem recently on our Hampshire, I cleaned the 5 cable connectors on the water tank. Had to crawl underneath the van to clean the grease and condensation off. I then sprayed the cables with WD40 and the control box the cable plugs into. Since then it has worked ok giving the correct water levels. allthumbz
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Post by CC on Mon Jul 30, 2012 9:54 pm

nickcarter wrote:This has been a unending problem we have also met 2 nuevo owners with similar problems.We keep getting the low water alarm come up when we have a full tank of water. Also the the panel is showing high drain when we are connected to mains electrics and also have a solar panel fitted and we were in brilliant sunshine and nothing switched on.What do we do about it and has anyone got any ideas to sort this.Other than that the van has been faultless for 3.5 months in our trip to Spain 3ltr engine what happened to the hills?



Nick


Hi Nick.... did you ever get this sorted?

As mentioned in one of my earlier posts we started having this issue as well, on our last visit to Auto-Sleepers they checked ours out and found the tank probe to be at fault, rather than replace the probe they fitted the water tank with stud sensors fixed into the side of the tank and it's now reading water levels correctly again.. the cost was around £120 including parts and labour so not a cheap fix but not that bad either... glad we had it done.

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Post by shelldrake on Tue Oct 09, 2012 9:41 pm

I have the same problem as origionally posted. However It doesn't worry me as I usually have a good idea how much water is in the tank.
I have turned the sound down to eliminate the annoying bleeping tho!
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Post by Nuevo II EK on Wed Oct 10, 2012 8:50 am

I to have had the same problem of disfunctioning fresh water levels buzzer going off and showing empty when just filled the tank up . I cured it with some Elsan Fresh Water Tank Cleaner. Used as directed it removes the build up of residue on the probes in the tank . Although we mostly spend our time in France where mostly the water is soft water you can still get a build up of scale. At less than £7 there is more than enough for at least 4 uses. allthumbz
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Post by shelldrake on Thu Oct 11, 2012 1:40 pm

Thanks for the photo Cruizing Comet. removed my panel and pushed the re-set button Bingo It now works thanks again
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Post by DeeGee7 on Thu Oct 11, 2012 6:44 pm

[quote="DeeGee7
Having experienced the same problem recently on our Hampshire, I cleaned the 5 cable connectors on the water tank. Had to crawl underneath the van to clean the grease and condensation off. I then sprayed the cables with WD40 and the control box the cable plugs into. Since then it has worked ok giving the correct water levels. allthumbz [/quote]

Sitting here in the mother of all thunderstorms at Vinaros in Spain, my panel has now decided that with each flash of lightning it will sound the low level alarm. confused3
Totally stumped. shrugg
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Post by shelldrake on Thu Oct 11, 2012 7:21 pm

come back home, the sun was shining here in Plymouth today but I couldn't see it for the rain clouds.
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Post by DeeGee7 on Thu Oct 11, 2012 8:02 pm

shelldrake wrote:come back home, the sun was shining here in Plymouth today but I couldn't see it for the rain clouds.

We are heading off for home at the week-end but are wondering if we have enough winter clothing with us cold
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