B****y McAfee !!

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B****y McAfee !!

Post by Kingham on Fri Nov 30, 2018 7:07 pm

I bought myself a new laptop last Christmas for my college studies last November and took advantage of the free 12 months McAfee security that came with it, however, I didn’t subscribe until late December. I immediately marked up my calendar for the 18th December this year, to remind myself to cancel the subscription I had to set up, before the end of the month.

I got a notification yesterday from PayPal that they had just paid McAfee £89.99 from my account..... a whole month early !! censored!

To be fair to PayPal, once I emailed them they’ve put an immediate hold on the money, lodged a complaint with McAfee on my behalf and cancelled the auto renewal that I set up last year. They agreed that they shouldn’t be taking money so far ahead of the anniversary date and it sounds like McAfee might be using the purchase date of the laptop, not the date I commenced the subscription.

I’ve also sent a complaint, cancellation and refund request via recorded delivery to McAfee Head Office in the UK, so I wait with baited breath to see how quickly my money goes back in to my account.

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Re: B****y McAfee !!

Post by Paulmold on Fri Nov 30, 2018 7:16 pm

You get McAfee free if you're with BT.

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Re: B****y McAfee !!

Post by -mojo- on Fri Nov 30, 2018 7:20 pm

It may depend a bit on what version of Windows you have, but the consensus among computer security experts seems to be that, for any recent version of Windows, the security/antivirus protection that you can get for free directly from Microsoft is as good as any of the paid for ones...
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Re: B****y McAfee !!

Post by Paulmold on Fri Nov 30, 2018 7:30 pm

Paulmold wrote:You get McAfee free if you're with BT.

You can put it on your phone and tablet as well.

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Re: B****y McAfee !!

Post by Kingham on Fri Nov 30, 2018 8:27 pm

Paulmold wrote:You get McAfee free if you're with BT.

I’ve recently taken on BT broadband & TV, with free McAfee protection, which is the main reason I wasn’t going to renew my subscription.

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Re: B****y McAfee !!

Post by HairyFool on Fri Nov 30, 2018 9:24 pm

As Mojo says Windows comes with a perfectly functional security tool set built in, no need for any 3rd party bloatware security suite.

Haven't had the problem since Windows 10 has been released but I lost count of the number of XP, Vista and 7 systems running dog slow fixed by uninstalling any one of the multifunction AV suites. Stopped using them since the release of Microsoft Security Essentials and never had a problem.
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Re: B****y McAfee !!

Post by matts vw on Fri Nov 30, 2018 11:15 pm

McAfee did the same to my other half, she rang up pcworld where she bought it from as they put the free year on the computer for her and the money was refunded
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Re: B****y McAfee !!

Post by roli on Sat Dec 01, 2018 9:46 am

Assume BT will be same as Plusnet.

McAfee 'full version' is provided free for upto 3 PCs, we make use of this on 3 pcs.  

Regarding the Windows Defender Software as mojo suggests is ok and this is on the remaining two, but I still have other software (Malwarebytes & CCleaner) on these 2 "spares" as additional support.
  
One of the main things on any any pc is to keep all the software updated and one feature that McAfee (and some others do) is scan your pc for outdated software for you if you are not in the habit of doing this manually.

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Re: B****y McAfee !!

Post by pstallwood on Sun Dec 02, 2018 5:25 pm

I have been using the free version of AVG for years with no problem. I used to use and pay for McAfee but had a problem with it so stopped - could get it for nowt as we are BT broadband customers.

Just moved our mobile contracts to BT - lower price and more data than O2. We now have some reception at home - O2 mast went down and they could not be bothered to repair it for ages and when they told us they had we still could not get a signal.

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Re: B****y McAfee !!

Post by inspiredron on Sun Dec 02, 2018 11:37 pm

I was a bit puzzled on why I had am not using McAfee but when I checked PlusNet Ts & Cs you only get it free for 3 months with basic fibre and then it is £2 a month.

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Re: B****y McAfee !!

Post by roli on Mon Dec 03, 2018 7:32 am

Thats interesting Ron as you pay more for the fibre line that what it costs for normal broadband. Not looked but has it been brought up on PN forums ?

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Re: B****y McAfee !!

Post by Paul 300358 on Mon Dec 03, 2018 5:22 pm

I've just bought 12 months McAfee subscription for £7.50 from Argos. What is important when installing is to skip the bit where they ask for payment details.

I did have it with BT but changed to Vodafone as the telephone line rental, telephone, caller display, call any number and fiber broadband was just £29. BT's line rental had gone up to £20 ish.
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Re: B****y McAfee !!

Post by Kingham on Wed Dec 05, 2018 12:41 pm

Well that was fairly painless, full refund received today from McAfee and 60 days extension, until the end of February.

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Re: B****y McAfee !!

Post by vwt4 on Wed Dec 05, 2018 6:50 pm

first thing I delete/remove is McAfee on any computer I have, never did like it
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