New AS dealer in South Wales

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New AS dealer in South Wales Empty New AS dealer in South Wales

Post by Cymro on Sat Sep 01, 2018 4:56 pm

It might be of interest for Forum Members in South Wales to know that - according to a leaflet which I received in today's post - Stowford South Wales are now dealers for Autosleepers. They are located at Coed Ely, a mile or so north of Llantrisant and Talbot Green. They have a celebratory weekend event next weekend.

Hitherto they have only been been Bailey dealers.

Because they are so much nearer the dealer from whom I bought our Nuevo, I took ours to Stowford when I had a heater problem 2 years ago, and they were excellent. Their technician rose to the challenge and found and cured the problem. I've not used them since because I have been using Willersey, but now that they are Autosleepers trained, it'll be hard not to use Stowford in future - saving a 180 mile journey and an overnight stay - especially as I'm now out of warranty.

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New AS dealer in South Wales Empty Re: New AS dealer in South Wales

Post by Paulmold on Sat Sep 01, 2018 5:21 pm

I posted about this on Thursday. It was their closeness to you that made me think of posting about it. It's good to know of your personal experience of them.

http://www.autosleeper-ownersforum.com/t27403-new-dealer-south-wales

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New AS dealer in South Wales Empty Re: New AS dealer in South Wales

Post by Cymro on Sat Sep 01, 2018 7:27 pm

How on earth did I miss your post, Paul!    Very embarrassing! And after you’d Been so helpful!

Thanks. 

PS:  maybe these 2 threads should be merged? Yours was first, Paul.


Last edited by Cymro on Sat Sep 01, 2018 8:06 pm; edited 1 time in total (Reason for editing : Ps added)
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New AS dealer in South Wales Empty Re: New AS dealer in South Wales

Post by Mabli on Mon Sep 03, 2018 1:19 pm

I only found this forum this morning, and this piece of information was so useful to us that I had to join immediately  up!   My husband phoned Stowfords to enquire about it and they told him that it all starts next weekend with the arrival of the Autosleepers vehicles.  This will certainly help us as trips to Tewksbury and/or Willersley are a pain. G
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New AS dealer in South Wales Empty Re: New AS dealer in South Wales

Post by Cymro on Sun Sep 09, 2018 11:41 am

Went along to the open day to Stowford [South Wales] yesterday. They were having an Open Day to celebrate their having been appointed AutoSleepers dealer.

I hadn't been there for 2 years, and was really amazed to see the extent to which they've expanded. New roads and car parks - a large site now. I don't exaggerate: there must have been at least 50 motorhomes there, and a similar number of caravans. Most of the motorhomes were Bailey (as they have been a Bailey dealer for some years) with a range of makes of used motorhomes. The AutoSleepers there were all new, having been brought over by AS for the event - one example of most of the range. Interesting to see 4 different panel van conversions side by side (Warwick, Fairford, Symbol and another which I don't remember) as well as different layouts of Nuevos. A gentleman [Dave] from the AS sales department was on hand to answer questions etc.

A promising start.

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New AS dealer in South Wales Empty Re: New AS dealer in South Wales

Post by Milvus on Fri Oct 26, 2018 10:13 am

Does anyone have any further updates on their experiences with this new AS dealer, particularly in the servicing and workshop side of the business ?

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New AS dealer in South Wales Empty Re: New AS dealer in South Wales

Post by Mabli on Tue Oct 30, 2018 7:48 am

We went along last week, and as Cymro said, the place has changed quite dramatically since we last visited a couple of years ago.  They appear to have reduced the storage facility and expanded their sales area, and separated out the caravans and motorhomes.  It also looks much neater and cared for there now, which gives a much better impression to my mind!

We've booked our Broadway in for some minor warranty work, for next month.  Will report back on our experience then.  However, must say that the staff we spoke to were all very helpful, and efficient, so we're keeping our fingers crossed that the service staff are the same and that their Autosleeper training is top notch!!
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Post by Milvus on Tue Oct 30, 2018 8:21 am

Many thanks, keep us posted  up!

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New AS dealer in South Wales Empty Re: New AS dealer in South Wales

Post by Cymro on Wed Oct 31, 2018 4:38 pm

I intend to take my Nuevo there for its annual hab service, early next year.

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New AS dealer in South Wales Empty Re: New AS dealer in South Wales

Post by Mabli on Fri Dec 07, 2018 2:46 pm

We had the minor warranty work done by Stowford last month, and were pleased with every aspect of the visit!  
The problem we had was the fresh water tank sensors had suddenly stopped working - turned out that it was a problem with one of the wires (earthing wire I believe) which they'd remedied.  The chap who'd worked on it came to speak with my husband when he picked it up, and told him what they'd done, and also recommended that we descale the tank as he suspected that the 25% sensor was scaled up (I'd already read the threads on this subject on here, and would nearly swear the technician had also read it!!).  We went away for a couple of nights and all was working fine, and we've since done the descaling process using Elsan descaler.  
We've booked Haf in for her annual habitation service in February.
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New AS dealer in South Wales Empty Re: New AS dealer in South Wales

Post by Cymro on Fri Dec 07, 2018 2:56 pm

Glad you had such a positive experience.

Just booked in my Nuevo for annual Hab service in February.

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