Bourton hab door step well flooded

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Post by Liam on Fri Mar 09, 2018 7:48 pm

kaspian wrote:
Liam wrote:
Dare-devil-dennis wrote:
Sorry, that's what I meant. After all this experience, why make such a retrograde step (pun unintended)
From what I have read on this thread it would appear that AS are offering (to those that ask) to retrofit (FOC) mud flaps. I suspect that MB made a unilateral build change to not fit mud flaps on the current batch of chassises which AS now have to fix.
You would think with all of their supposed experience someone at A/s would have noticed as he cut a hole in the step moulding and saw tyre tread a few inches away smiling at him! Just poor attention to detail I'm afraid . Or poor design or both. The results are hardly a surprise to anyone with a bit of sense....wet floor!
As I understand it, all chassises are accepted on the AS factory floor as ready for fitting out, unless there is something obviously wrong which prohibits the building of the habitation unit onto the cab/chassis. Otherwise where do you stop in pre inspection of the unit delivered?
I certainly would not expect the Joiners/builders to question the absence or otherwise of a particular feature on the supplied cab/chassis. 
The supplied chassis build standard is a pre agreed design bought from MB. Unfortunately MB do get it wrong sometimes - there have been instances reported on this forum of obvious MB build errors and indeed in my case the passenger window was clear glass when in fact it should have been green tinted heat absorbing glass! 
I believe that AS do have what they call the "Gate pre delivery inspection" but they will only focus on the work that AS has done.
And yes, it ends up with us the user/owner discovering the fault and getting it rectified within the warranty period!
I am afraid nothing in this world is perfect and if we expect perfection every time then one will be always disappointed or have to pay a high premium in the first place!!

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Post by PLOUGHLIN on Fri Mar 09, 2018 7:56 pm

£70k is not a high premium already??? confused3

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Post by Liam on Fri Mar 09, 2018 8:06 pm

PLOUGHLIN wrote:£70k is not a high premium already??? confused3
Not when you compare AS to some of the continental coach built competition who are , in some cases, well north of that figure.

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Post by kaspian on Fri Mar 09, 2018 8:07 pm

Spot on Peter up!
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Post by bolero boy on Fri Mar 09, 2018 8:40 pm

Liam wrote:
PLOUGHLIN wrote:£70k is not a high premium already??? confused3
Not when you compare AS to some of the continental coach built competition who are , in some cases, well north of that figure.
Well Liam, as you mentioned it...
Agreed, in a completely different price stratosphere, but [You must be registered and logged in to see this link.], really, is how to build a 'motorhome of excellence', even down to moving the chassis seats and making their own dashboard just to make the driving experience and the inclusivity of the lounge 'better for their customers'.....oh, and because they can....


It really does depend on how deeply one places the customer at the beginning, middle and end of the whole MH purchasing experience....

these obviously won't be for everyone, on many levels, but this is about customer care, care and more care....

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