Jammed omni step

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Jammed omni step

Post by Liz n on Fri Sep 22, 2017 9:33 am

Hello forum members
Previously well working electric step on our 2008 Sigma failed to work when we went away this week. Step will not extend although we can hear the step motor trying to move it. We haven't knocked it accidentally, just working perfectly one day then not the next! Would be grateful for any advice before we take in in to be looked at.
Many thanks,
Liz
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Re: Jammed omni step

Post by Peter Brown on Fri Sep 22, 2017 9:41 am

Clean off as much road debris as possible with water. WD40 all joints, pivots etc then try to 'help' it out.

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Re: Jammed omni step

Post by Liz n on Fri Sep 22, 2017 9:48 am

Thanks Peter,
We'll give it a go
Liz
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Re: Jammed omni step

Post by Liz n on Sat Sep 23, 2017 1:25 pm

Hello Peter,
Just an update on the step. My husband noticed a screw that had worked loose, allowing the step to retract too far and resulting on it getting stuck on a nut. He managed to remedy it using a rubber lump hammer and can of silicone spray. Seems to be working well now, fingers crossed. Many thanks for you advice.
Liz
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Re: Jammed omni step

Post by Peter Brown on Sat Sep 23, 2017 5:25 pm

Thank you for the update.

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