Kingham Help!!

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Kingham Help!!

Post by snow863 on Mon Aug 07, 2017 7:30 pm

On holiday miles from no where in Scotland and loving our new (2014) Kingham!
But alas our 240v sockets under the sofa have suddenly stopped working for no reason. RCBs all ok and not tripped. 240v on kitchen side all working.
Any suggestions?
Obviously nearest dealer is way to far so any help really appreciated!!
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Re: Kingham Help!!

Post by Heanorboy on Mon Aug 07, 2017 7:55 pm

Could be simply one of the wires worked loose, Disconnect mains and remove socket to check
David

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Re: Kingham Help!!

Post by snow863 on Mon Aug 07, 2017 8:23 pm

Thanks David
Sadly all the connectons into the sockets are fine - checked them after finding no trip on MCB.
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Re: Kingham Help!!

Post by Paramedic on Mon Aug 07, 2017 8:44 pm

Apologies for my stupid suggestion, but whatever appliance does not work under the sofa, have you tried it kitchen side?

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Re: Kingham Help!!

Post by Heanorboy on Mon Aug 07, 2017 8:55 pm

Do you have a multi meter to check the wires at the back of the plug incase it is the socket has failed
i.e. power getting to the plug


Last edited by Heanorboy on Mon Aug 07, 2017 8:56 pm; edited 1 time in total (Reason for editing : added to)

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Re: Kingham Help!!

Post by snow863 on Mon Aug 07, 2017 9:14 pm

No its not the appliances they work fine in the sockets on the other side.
Have just discovered the micriwave isnt working either.
All was working fine this morning!
It has to be a fuse somewhere but the MCBs are all ok. Tried turning them all off and on. 
Am guessing there must be another fuse somewhere?? but I can't find it in the manual.

Will also get the other half to try the multi-meter on the sockets under the bench just in case its a dodgy socket but surely the microwave wouldnt be affected if it were this. We can see that one socket under the bench is a spur feed for the other but the microwave is on the kitchen side... so its weird that's gone too?
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Re: Kingham Help!!

Post by Heanorboy on Mon Aug 07, 2017 9:20 pm

Just been out to have a look in my Dorset  rainyday As I am thinking that I nearly had a similar
Under my oven is a drop down cupboard which not only contains the mains fuse box but isolation switches (stupid place) could you have switched one of the isolation switches 
David

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Re: Kingham Help!!

Post by ymfb1 on Mon Aug 07, 2017 10:05 pm

We have a Kingham, what we haven't determined is what works without an EHU connected and what doesn't.  The microwave is one thing that definitely needs the EHU, there are probably other things, but we have so far only stayed at places with EHU.

Probably no help to you at all, hope you diagnose the issue soon
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Re: Kingham Help!!

Post by snow863 on Mon Aug 07, 2017 10:39 pm

David - thanks for looking - have now checked in all cupboards including under cooker - doesnt seem to be any other isolating switches. All we seen to have is the MCBs and 12v fuses on the PSU.


YMFB - Thanks for input but only 12v sockets work without EHU so none of the 240v sockets nor the microwave work without EHU - but we are on EHU so sadly the other half tells me thats not the issue.
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Re: Kingham Help!!

Post by PLOUGHLIN on Mon Aug 07, 2017 11:11 pm

What PSU do you have? EC500? On the EC325/328 in my van there are 2 230v feed plugs out of the base fed by one of the MCBs. Perhaps one of the plugs isn't seated properly, so one ring main is duff.

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Re: Kingham Help!!

Post by -mojo- on Mon Aug 07, 2017 11:22 pm

PLOUGHLIN wrote:What PSU do you have? EC500? On the EC325/328 in my van there are 2 230v feed plugs out of the base fed by one of the MCBs. Perhaps one of the plugs isn't seated properly, so one ring main is duff.

Agreed - it may vary a bit from model to model, but typically the main power supply unit (i.e. the big box, not the control panel) has one or more multi-way connectors for mains on the underside, which may have come unshipped, and the mains cables from there typically have a 3-way connector for each mains spur - again one of these may have come unshipped.

Both types should have a locking tab that clicks into place, so you should be able to both feel and hear if it can be moved back into the locked position. Obviously only consider investigating something like this with the mains power disconnected!!! If you are not confident about doing so, I would recommend calling on the services of an electrician...
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Re: Kingham Help!!

Post by snow863 on Mon Aug 07, 2017 11:46 pm

Ploughlin and Mojo you have saved our holiday!!
Unscrewed cover to get access to back of PSU and found one loose plug.. pushed it in and it clicked and yayyyy microwave and sockets all now working.
Thanks guys.... soooo love this forum !!!!! xx
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Re: Kingham Help!!

Post by PLOUGHLIN on Mon Aug 07, 2017 11:56 pm

Glad you're sorted.

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