Re-call

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Re-call

Post by StewPotch on Thu Jan 26, 2017 7:59 pm

I got a call today from my AS dealer to say there is a re-call on my van (Fairford) for a faulty fridge bracket. The girl on the phone wasn't sure what the issue exactly was.

Has anyone else had call?
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Re: Re-call

Post by Toffee on Thu Jan 26, 2017 8:15 pm

Nothing yet, I was in the dealer with the van yesterday.

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Re: Re-call

Post by logburner on Thu Jan 26, 2017 11:24 pm

That's a hell of a distance from Scotland, does it need to be called back to Willersey, or can it be rectified locally for you ?
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Re: Re-call

Post by Justus2 on Fri Jan 27, 2017 5:50 am

Yes, I have also had a recall for my 2015 Warwick XL from the Marquis dealer where I bought the van...
It is for refitting new fridge vent GASKETS, due to them discovering problems with water ingress in some vans. 
I would say the person who phoned the OP has misheard the problem as bracket and passed on mis information... scratch head smile!
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Re: Re-call

Post by Campbell on Fri Jan 27, 2017 9:00 am

I was sent a letter last week about this followed up with a phone call to say it's for Fridge vent seals something about the curing compound is causing the plastic to crack.
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Re: Re-call

Post by StewPotch on Mon Jan 30, 2017 8:35 pm

logburner wrote:That's a hell of a distance from Scotland, does it need to be called back to Willersey, or can it be rectified locally for you ?
My dealer is local smile!
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