Marquis service

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Post by redvwcamper on Sat Apr 30, 2016 6:12 pm

I have had my Cotswold in at marquis for some work to the consumer unit and repair to water heater ( all under warranty ) 
My problem is they have had it close on 5 weeks now 
Does anyone know the name of the after sales director at there head office
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Post by Paulmold on Sat Apr 30, 2016 6:24 pm

Just Google 'marquis after sales director' and they are all there.

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Post by Organplayer on Sat Apr 30, 2016 6:46 pm

Hi RedVWCamper.
I forget the name of the service,aftersales director or whatever his title is as I have binned the last lot of guff I received from Marquis, but I do remember this titled person was based at Marquis Southampton. That is where the guff I received came from.
Marquis at Newbury had our Broadway last year for six weeks after they had misdiagnosed the cause of a serious damp problem, which was there when they sold us the van, stating they had dealt with the problem. I later did my own damp check and low and behold the damp was still there.
The van then went back to them for the fault to be sorted, and we lost six weeks of summer gadabout.
In all honesty I would not even take my wheel barrow to Marquis to have the wheel oiled.
Luckily we are quite close to Webbs Motorhomes and I have taken the Broadway to them for any issues and the habitation check. Webbs are in a completely different league to Marquis and are 1st class.
Best of luck with your problems, the van problems and with Marquis.
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Post by inspiredron on Sat Apr 30, 2016 9:11 pm

Alan Doherty - ad1@marquismotorhomes.co.uk is I think the email - possibly now ad1@marqisleisure.co.uk

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Post by easylifer on Mon May 02, 2016 7:01 pm

Sorry to hear about your trials. Perhaps it would be a good idea to provide the 'director' with a link to this site and ask him/her to provide a cogent explanation for their dismal failure.

David
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Post by pjkxpjkx on Wed May 11, 2016 10:57 pm

Auto-Sleepers Group Ltd T/A Marquis Leisure Registered office: Orchard Works, Willersey, Nr Broadway, Worcs WR12 7QF United Kingdom Registered in England & Wales No. 3978237.
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Post by pjkxpjkx on Wed May 11, 2016 11:00 pm

SCOTT, Geoffrey

Correspondence address Orchard Works, Willersey, Broadway, Worcestershire, WR12 7QF
Role Secretary Appointed on 3 April 2002
Nationality British Occupation Director

CROUCH, Michael David

Correspondence address Orchard Works, Willersey, Broadway, Worcestershire, WR12 7QF
Role Director Date of birth December 1962 Appointed on 18 June 2009
Nationality British Country of residence United Kingdom Occupation Director

SCOTT, Geoffrey

Correspondence address Orchard Works, Willersey, Broadway, Worcestershire, WR12 7QF
Role Director Date of birth July 1961 Appointed on 3 April 2002
Nationality British Country of residence United Kingdom Occupation Director
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