Boxer battery ''recall''

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Re: Boxer battery ''recall''

Post by chrisvesey on Wed Aug 12, 2015 1:00 pm

Hi,
I am no fan of peugeot but is it possible that they had a batch of batteries which were faulty and they can tell from van serial number if your van is affected? The majority may have been supplied to Baileys. When I had to test batteries for mobolity scooters I had to fully charge one then connect a discharge tester to see what percentage the battery retained compared to its new specificatio and then charge it overnight and retest. If it failed again (below 60%) the results were printed and sent to the manufacturer. Just putting a heavy discharge tester across the terminals is by no means a full test and should take longer than 5 minutes,
Chris
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Re: Boxer battery ''recall''

Post by Mel Battersby on Wed Aug 12, 2015 2:18 pm

Thanx to all for explaining why it's pointless to pursue changing the 'wrong battery'.
Accepting defeat, I hope the 680A battery will not let me down, for a long-long period of time.
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Re: Boxer battery ''recall''

Post by Gromit on Wed Aug 12, 2015 2:33 pm

Don't see why it should Mel.

I asked advice from our local friendly auto electrician and his response was, "If you're not going to the Arctic I shouldn't worry about it!"

Dave

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Re: Boxer battery ''recall''

Post by Mel Battersby on Wed Aug 12, 2015 6:33 pm

Thank you Dave for the assurance.
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Boxer battery :recall:

Post by Southwaite on Fri Aug 14, 2015 8:36 pm

I recently contacted my local Peugeot main agent & was told by the head mechanic-sorry technician-& was told that the original problem related to a batch of vehicles for Scandinavia & he said similarly that unless you are going to the frozen North it is not a problem!
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Re: Boxer battery ''recall''

Post by Charliefarlie on Fri Aug 14, 2015 9:58 pm

Southwaite wrote:I recently contacted my local Peugeot main agent & was told by the head mechanic-sorry technician-& was told that the original problem related to a batch of vehicles for Scandinavia & he said similarly that unless you are going to the frozen North it is not a problem!
A bigger battery would come in handy if the van uses its leisure battery though surely ? If it .. The van that is calls on the vehicle battery  ? Also a lower powered battery won't last as long as it's working harder ?

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Re: Boxer battery ''recall''

Post by crisp on Wed Aug 19, 2015 1:57 pm

Just spoken with customer services who tell me that after a review peugeot have decided it is the correct battery that is 680a has been fitted and have issued advice to all dealers to inform them. There is no need to have the battery changed unless you are having problems when they will check the vehicle as a whole!!confused3

So if you got an upgrade you did well
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Re: Boxer battery ''recall''

Post by Paulmold on Wed Aug 19, 2015 2:10 pm

There has been an update in the MMM magazine basically saying that the whole thing was a mistake by over-enthusiastic well-intentioned staff at Peugeot.

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Re: Boxer battery ''recall''

Post by crisp on Wed Aug 19, 2015 4:01 pm

Nice to know they have enthusiastic staff perhaps one day I will meet one of them!!smile!
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Re: Boxer battery ''recall''

Post by rgermain on Sun Jan 01, 2017 9:59 pm

Has anyone actually been able to get Peugeot to agree to change a 680A battery for a 950A?

I found mine kept showing after off EHU  charge to show "Vehicle Battery Low" Local Peugeot said no problem found when they tested it, not all together surprised as it is still under Warrantry.

They would not upgrade it as when the base van was built it had the correct battery and therefore it was down to A/S as they did the conversion.
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Re: Boxer battery ''recall''

Post by Cymro on Sun Jan 01, 2017 11:45 pm

As PaulMold explained (19 August, 3 posts above) it looks like an Omnishambles!

But some of us who took prompt action did have our 680A batteries changed foc for 950A (see my posts on first page of this thread).

Suspect that the lid is back on Pandora's box by now!

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Re: Boxer battery ''recall''

Post by rgermain on Mon Jan 02, 2017 4:31 pm

Thanks for the update.

Looks like I missed the boat,

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Peugeot battery -- 680A or 950A

Post by gm4clq on Tue Jan 03, 2017 12:58 pm

Hi,
I contacted Peugeot about this matter. Here is their response....

Peugeot Customer Care
 


We've now had the chance to consider your recent enquiry and respond. Thank you for contacting the Peugeot Customer Care team.
 

Dear Mr Xxxxxxxx
Thanks for your email about the battery on your Boxer motorhome. I’m really sorry you’ve needed to get in touch.
As per your request I would like to confirm following an investigation into the correct specification of the battery required for your motorhome, I can confirm that the 680Ah battery is the correct battery for your vehicle. There are no requirements to change the battery to 980Ah battery.
Initially there was a communication sent to Baileys of Bristol advising that the battery may need changing on existing vehicles. However following further investigation by Peugeot Motor Company it was quickly found that the original battery fitted was correct and did not in fact require changing. This has been communicated to Baileys.
However if you are experiencing an issue with the battery, which is causing your motorhome to not run as expected, then I would recommend visiting your local Peugeot dealer who will be able to investigate further.
I hope this clarifies our position, however if you have any further queries regarding this matter, please do not hesitate to contact me.
I’m sorry you have had to contact Peugeot customer care under such circumstances but I would like to thank you for bringing this matter to my attention.
Kind regards
Rachel Martin
Customer Care Manager
[url=tel:0800 042 2422]0800 042 2422[/url]
 
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